Customer Experiences

This email is a general compliment rather than a question. I am a member of a Yahoo vintage sewing machine group. I posted a message about what a great sewing machine I purchased on the shopgoodwill site. Although I bought it from the Tacoma store, I did not mention that in the posting. Several people posted messages in response, all mentioning the fine sewing machines and packing thereof that they purchased on the site from Tacoma, Washington. Not all Goodwill stores were praised, but the Tacoma store received only praise!! Thanks for keeping these wonderful sewing machines alive and cherished.
– April 27, 2011 at 3:44 PM

I just wanted to thank you for the nice packing job. It arrived safely today. Thanks.
– Janet, April 20, 2011 at 12:30 PM

My gorgeous eyelet nightgown just arrived!!! I am thrilled!!! This gown will have a lot of fun…I am doing a revival of the Broadway musical “I Do! I Do!” A lovely show spanning 50 years of a marriage. This gown is for the wedding night scene. And, it is a bit of perfection. Just thought you should know it arrived safely. Thank you.
– Marybeth, April 15, 2011 at 2:01 PM

Thank you so much for disassembling this case. All pieces arrived with no damage. Excellent job!
– April 11, 2011 at 2:09 PM

There needs to be a way to give you feedback for such a great deal! I’m sure the details on the listing for the boots I just received didn’t say anything about never being worn! These were such a nice surprise and they look brand new! I have been recommending the shopgoodwill site to everybody! Thanks again!
– April 10, 2011 at 6:40 PM

Your staff is great.  Due to weather and traffic delays, I arrived at the Service Center a few minutes after 4PM.  But the individual there was quite helpful and very gracious.  I was grateful for her assistance – and was able to wear my new leather fringed collar at our organization’s Annual Dinner – receiving many, many compliments. Thank you again – please pass this along to your staff!
– Judith, a very happy ShopGoodwill.com customer!! On March 21, 2011 at 10:02

Got the watch! Hey thanks for saving the O ring and those two little springs, those are VERY important and Casio won’t sell them to you separate so that was great. This series of MT-G 900s came from the factory with a defective solar capacitor (looks like a battery) so I replaced it with the upgraded one and put the springs back in where they go, lubed the gasket and am wearing it right now! Saved me about $60 over a new one and works perfectly. Thanks so much for the fast shipping and excellent packing too. Take care.
– March 15, 2011 at 9:33:07 AM

OMG, you guys are killing me. You have so many nice things I can’t stand it. Thanks for all the wonderful things I have bid on so far and I wish I could say stop putting up great items but I cannot bring myself to say that. Best regards, have a happy day and I look forward to much more up in the near future.
– Diane, Monday, March 14, 2011 at 9:12 PM

ALL my orders with TGIB have been equally perfect regarding Service, Book Conditions, Prices, all aspects of Packaging, etc. I have no complaints. Also, the books always appear in much better condition that as listed. I have received free shipping on several orders. That has been a special added blessing to my ordering with TGIB. Carley has been outstanding enabling me to buy from TGIB, answering questions, keeping me posted about orders, etc. I am always thrilled by my perfect orders and the wonderful people at TGIB! God Bless you all for the wonderful work you do to help others!
– Carolyn, February 28, 2011 at 9:48 AM

I just wanted to email you folks that I picked this item up (very big framed art) and it was no problem. I wanted to really thank you folks for your help on this and I’m very happy! You might let the workers know that their work is great and appreciated – a very big thank you.
– John, February 17, 2011 at 5:11 PM

My trains arrived safe and sound.  Just wanted to thank you for taking the time to adjust the shipping price.  Much appreciated. I also wanted to commend  your packing/shipping person.  Each item was carefully wrapped and separated to avoid damage.  Something that is very important with these old trains.  I have purchased items from you before, and have appreciated this attention to detail each time. Thanks again.
– Matt, February 4, 2011 at 2:01 PM

This is not a question, just a big thank you. I have bought several things from Tacoma Goodwill and they are always shipped so fast and the quality of the items has been exceptional. Just wanted to let you know you are appreciated!!!
-Carol, February 1, 2011 at 3:12 PM

Just wanted to let you know I receive my ring yesterday and it was more beautiful than the picture. Thank you so much!!! have a blessed day!!!!!
– January 29, 2011 at 5:51 AM

I got the trumpet, thanks it arrived in great shape. I’m a member of “Bugles Across America”, we play taps for no charge at any veteran’s funeral. If you know of any vet who has died, be sure to visit our website and we’ll probably be able to get a volunteer to play taps at the funeral just about anywhere in the US. I’m a vet myself and playing taps helps my PTSD a lot. I wanted a trumpet that looked a little more military than the ones I had. This one is perfect. Did the old GW price tag actually say $150? If so, someone could have gotten a great bargain! I’m sure glad nobody did. I’ll never sell it, it plays beautifully, just what I wanted. I’ve seen this year Connstellation trumpet go for $800-1000 on Ebay, if it’s in perfect shape. I actually bid up to about $777 I think, I was surprised no one else was bidding at the last minute. I couldn’t afford that much but I couldn’t resist. Thanks for the good packing job. I will put this horn to very good use and I’ll never sell it. Thanks, thanks, thanks.
– Dave, January 14, 2011 at 2:52 PM

I don’t know who was in charge of shipping out this car but I would like to say a gigantic THANK YOU for doing it so quickly!!! I really was sweating getting this in time for Christmas for my 13 year old, he has been wanting this car for years and about had a cow when he saw it on here for sale! So I want to say thank you to that person for making another Good Will dream happen for a child that loves vintage toys.  Thanks again.
– Randell and Samantha, December 20, 2010 at 11:42 am

For the 2nd time this month, I’ve received an item I am thrilled with. Earlier I received a Dooney & Bourke tote. Today I received a Coach handbag. Exactly as described and in even better condition than I expected and the price was crazy good. But even more importantly, it is an authentic Coach handbag. Thanks so much!!!
– September 30, 2010 at 3:05 pm

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